San Jose Auto Repair

After getting run arounds from Mercedes service department at fletcher jones in Fremont...I finally looked up on yelp for auto repair..Alvin's Auto Center -- Willow Glen came up. Tony answered the phone and he didn't try to sell or fool me. He was honest and explained that I have to bring in my car for service A and what I need in that service. Very impressed and happy...Micheal, Tony, Tom and everyone is super nice there, they provide excellent customer service...this is my new repair Auto center now...I just wish they open on Weekends. Apart from that I just Love this guys at Alvin's Auto Center -- Willow Glen

Tony brought my Benz in again to fix my A/C and did an excellent job! Thanks again Tony ! Luis

Easy scheduling and took care of my car with honest pricing. Glad I found them. I am done with Piercey.

I called three auto repair shops because my front headlights went out suddenly. Alvin's was the only one that answered, and they said I could come in immediately to have them looked at. This made my decision very easy. Tom gave me the low down on what might be going on with my lights and the potential costs. I liked that he made sure to let me know that he wouldn't make any repairs without telling me what was wrong and what options I had available. It turned out to be a wiring issue that would usually cost a hefty sum to fix (and I was on a budget). Luckily, his tech figured out a way to do it for under $100, and Tom even gave me a first time customer discount. Thoroughly happy with my experience and I'll definitely be back next time I have an issue.

Went here for engine noise , side view mirror and brakes. Tom was very helpful. I urgently needed a rental car that day . They have a good deal with Hertz but that day Hertz was not picking up the phone so Tom drove me all the way to Hertz location and I got a rental car. Other shops were asking for more time to fix the car but Tom fixed it in 1 day at a very good price. What a nice experience!

Great costumer service. I'm definitely coming back for repairs and even oil change because I can trust them.

Great costumer service, reliable. I'm so glad I found this place and definitely coming back. I'd totally recommend it.

i called in for oil change and was able to get an appointment in a day. fast service and excellent service and being truthful to customer.

My wife's Civic had been making a screeching noise every time we hit the brakes when backing out of the garage. The noise got progressively worse until it was impossible to ignore. We decided to go to Alvin's based on the great reviews and the fact that we knew a dealership would completely jack up the price, based on experiences in the Bay area with my own car. Appointment was booked over the phone and it was quite easy. Dropped off the car late so they weren't able to take a look until the next day. Tony was the person helping us out and he called early next day to provide a diagnostic. The brake pads were pretty worn and initially they were concerned that the rotors were also damaged but fortunately it wasn't the case. They gave an estimate over the phone and since we were going out of town we were OK with waiting for the repair. Tony called once more to provide an update and also talk about a couple more recommended services but he was never doing a sales pitch or pushing us into shelling out more cash. They did a great job and the price was fair. I would highly recommend this place because they're responsive, did a great job and more importantly they are honest.

If you are looking for a honest service station for your vehicle, this is the place to be. They are very upfront about their pricing and don't recommend needles repairs. You can depend on them to do a good job.