San Jose Auto Repair

I have brought a few of my cars here and always receive quality service when I come to Alvins. Attentive service with fair pricing on parts and labor. They always supply pictures of things that need repair and communicate quickly. I would not hesitate to suggest Alvins Willow Glen to another car owner. Keep up the great work!

Wow! I cant take my car anywhere else. I dont know anything about cars and when I take my car to the shop, they give me a detailed quote, explain everything clearly, answers my questions, and recommends what needs to be done for safety and things that could wait. And they do that all with great customer service and I dont feel like just a cog in the machine. They are attentive and get the job done and well.

Tony and team has always been very customer-friendly and their honest diagnostics and recommendations along with reasonable pricing is what has kept me a loyal customer since the mid-90s!

As always...top stars for service, honesty and integrity with Alvin's Auto Center. Sam was patient, courteous and answered all my concerns and provided what I will need to do on my vehicle in the near future. Got me in and out after my oil change. As always, honest and trustworthy service. Just like his father, Alvin, who used to handle my vehicle needs in the past, now I continue to have my car maintenanced by his son Tony. Thank you!!

It has been a month now and I would say Alvin did some good work. I just needed an oil change, a wheel alignment, and transmission fluid. They offered to change wipers and the battery to my car keys. Of course, I am a lazy person and I had the supplies already. They installed the wipers I had in my trunk. I went home and put my own batteries, but they were kind enough to offer. Otherwise, I did not get a call as it was approaching the end of the day and unfortunately, I needed a new battery for the car. I found out as soon as I questioned what was happening to my car. Luckily they were able to pick a manufacturer battery from the dealership he same day and sent me on my way. It was a busy place, but thanks for having me on short notice. Warm regards from the Chicago traveler that stopped by.

I brought my car to Alvin’s Auto because it came highly recommended by a friend and had strong Yelp reviews. Unfortunately, my experience was extremely disappointing. I was charged $198 for a diagnostic, with the understanding that this fee would be applied toward any service performed. After reviewing the repairs, I was shocked to find their pricing was nearly identical to Honda dealership prices, which completely defeats the purpose of going to an independent shop. What was most frustrating was that Sam refused to honor applying the $198 diagnostic fee toward any service. Instead, he changed his stance and said it could only be applied to one specific service that he chose, which was never disclosed upfront. On top of that, he was reluctant to provide me with a full printed diagnostic report, which felt incredibly unprofessional and lacking transparency. Between the price gouging, changing terms, and lack of honesty, I left feeling taken advantage of. If I’m going to pay dealership prices, I’d rather go directly to the dealership. I do not recommend this shop. You’re better off taking your car to the dealership or a mechanic who is upfront, transparent, and fair.

The manager, Anthony, was great. He truly listens to his customers and makes an effort to do what’s right. That level of care and accountability goes a long way, and it really shows that he values his customers. Thank you, Anthony!

These guys are the best! They are always thorough but never pushy. Their prices are reasonable. They go above and beyond to make sure we can get our family car back and running before we have time to miss it.

Good and quick work on replacing our front window washer sprayers/nozzles on our Lexus. Price was fair, and Sam was great about staying in touch during parts order and during repair. Will definitely come back!

Good and quick work on replacing our front window washer sprayers/nozzles on our Lexus. Price was fair, and Sam was great about staying in touch during parts order and during repair. Will definitely come back!