Poor Communication and Repeated Delays I brought my car in for service with an initial 2-day turnaround, but that quickly turned into a string of delays and missed commitments. Unfortunately, this became a pattern, and my car ended up being at the shop for 13 days. While I understand that unexpected issues can come up during repairs, the repeated delays, shifting timelines, and lack of timely communication were frustrating. I left the experience with little confidence in the shop's process or follow-through.