I do not usually write reviews when I am satisfied with the service I receive, and I think Michael and his team deserves a five star. I brought my 2008 Lexus ES350 to this shop when I moved to Fremont. I did some research on internet and there were quite some good reviews of this shop. Last week I brought in it with an AC problem. It was a tricky one, and they did got it wrong at the beginning. Michael called and was straightforward about what they have done and where they got it wrong. And they did not charge me for anything they shouldn't have done to fix the issue, regardless of the time they put into figuring out what is wrong about the car. If you are someone like me who is researching for a place for service, I would recommend these guys. They are responsible and trustworthy.