I called Alvin's Auto Center when I saw the great Google reviews. Our 2012 Prius had its catalytic converter stolen back in January and we were on a waiting list at the dealership for a replacement. It was now 8 months later with no sign of getting it fixed. So when I called up Alvin's, I had low expectations that they'd be able to help. Right away, Tony let me know they actually had a catalytic converter that could quite possibly be the part I need. He called the dealership to verify before I scheduled the tow to the shop. Thankfully it was the right part. For parts and labor it was around $3700 (my insurance quoted me $2400). Tony worked with my insurance company, which turned out to be quite a headache, but in the end I only needed to pay my deductible and my insurance picked up the supplemental cost. Tony was beyond patient with the hundred questions I had and the Prius was back to working order in a matter of days. I highly recommend Alvin's Auto Center for your car repair needs.