5

Come to change my broke side mirror. Fast work and excellent service, highly recommended

5

This place has amazing CUSTOMER SERVICE a factor which unfortunately all the other shops I called did not have. I called several places (including M&S which is right next door) requesting a quote for a broken passenger side mirror on my Acura TSX and got weird attitudes and demands. I contacted Alvin's as my third choice and wish it had been first. Tony has great rapport and kept me in the loop with everything going on, he made two great suggestions to get my mirror fixed that way I could decide which I would like. I got the mirror replaced ASAP once the part came in and of course the work was done correctly for a fair price. I highly recommend these guys and will definitely call on them should I need their services again. Special shout out to Tony, you da man!

5

After getting run arounds from Mercedes service department at fletcher jones in Fremont...I finally looked up on yelp for auto repair..Alvin's Auto Center -- Willow Glen came up. Tony answered the phone and he didn't try to sell or fool me. He was honest and explained that I have to bring in my car for service A and what I need in that service. Very impressed and happy...Micheal, Tony, Tom and everyone is super nice there, they provide excellent customer service...this is my new repair Auto center now...I just wish they open on Weekends. Apart from that I just Love this guys at Alvin's Auto Center -- Willow Glen

5

Tony brought my Benz in again to fix my A/C and did an excellent job! Thanks again Tony ! Luis

5

Easy scheduling and took care of my car with honest pricing. Glad I found them. I am done with Piercey.

5

I called three auto repair shops because my front headlights went out suddenly. Alvin's was the only one that answered, and they said I could come in immediately to have them looked at. This made my decision very easy. Tom gave me the low down on what might be going on with my lights and the potential costs. I liked that he made sure to let me know that he wouldn't make any repairs without telling me what was wrong and what options I had available. It turned out to be a wiring issue that would usually cost a hefty sum to fix (and I was on a budget). Luckily, his tech figured out a way to do it for under $100, and Tom even gave me a first time customer discount. Thoroughly happy with my experience and I'll definitely be back next time I have an issue.

5

Went here for engine noise , side view mirror and brakes. Tom was very helpful. I urgently needed a rental car that day . They have a good deal with Hertz but that day Hertz was not picking up the phone so Tom drove me all the way to Hertz location and I got a rental car. Other shops were asking for more time to fix the car but Tom fixed it in 1 day at a very good price. What a nice experience!

5

Great costumer service. I'm definitely coming back for repairs and even oil change because I can trust them.

5

Great costumer service, reliable. I'm so glad I found this place and definitely coming back. I'd totally recommend it.

5

i called in for oil change and was able to get an appointment in a day. fast service and excellent service and being truthful to customer.