San Jose Auto Repair

I've been a customer of Alvin's Auto Center -- Willow Glen for the past 3 years. They are always prompt, friendly and knowledgeable. I've had oil changes and general maintenance that gives me confidence that my car will continue to run smoothly and safely for years to come - very important to me as I'm the type that holds on to my car for as long as possible. Their entire staff is friendly and competent, but I have always appreciated Tony explaining to me what is going on with my car and providing options to me of what work I want done to address each issue. I'm sad I'm moving back to LA and having to find my new home base for car work! Thanks for taking care of me and my baby the past few years!!

Alvin's auto shop was a very good experience. I did not get any actual auto work done on my car but I will in the future and here's why. Took my car in because I heard some humming noise and thought my wheelbearings might have been bad. From the initial phone call to the moment I walked in the customer service and demeanor was excellent very friendly very welcoming. My car was then diagnosed and found out it was my tires that were probably the issue. They took the time to explain to me why it and it all made sense. No charge. It's not only the fact there was no charge, but more the whole experience was very friendly, welcoming, and efficient...and then later to find out they were not going to charge me for their time and expertise. I will be back with any car problems in the future and I will be glad to spend my money here.

Been here several times and had a good experience. First time was when my mom's car wouldn't start on a cold winter, had to have the car towed there and Tony said he would check it out. Turns out the car was fine, and i wasn't charged. Great customer service and you've earned my business with your honesty. Came again recently for a 60k service on another car. Brought the car in the morning, dropped it off, and it was done after several hours. Tony and Alvin were detailed on what needed to be fixed, and let me know the prices before starting. I also liked how they were honest and said some parts didn't need to be replaced. They could of easily just replaced everything and I wouldn't know the difference since i'm not a car expert. Overall, Tony and Alvin run a good business, reasonable prices, fast, honest, and reliable. Will definitely bring back my car here.

I would say this is by far the friendliest and awesome Auto Shop out there. The service is great and they do their best to try and get your car in and out. All parts they use are OEM. They are honest and have nothing to hide.

Alvin and Tony have always given me and my family prompt and exceptional service whenever we have issues with any of our cars. Super knowledgable and very trustworthy. 10/10 would recommend.

So I thought I would start off my story with the other mechanic I brought my car to. My breaks were squeaking so I went to Aamco. They resurfaced my rotors and replaced my breaks for a reasonable price. The problem was that I noticed the breaks started making some noise when I came to a complete stop. I brought it back in, and they told me that it wasn't a brake problem. They said I needed a new control arm assembly which would run around $1,400. Something didn't seem right, and I wanted to get a second opinion. I settled on Alvin's auto repair based on the reviews this shop received. Tony was actually the guy who helped me. They checked out the control arm assembly and found nothing wrong. They did ask me about the last time I got my brakes changed because whoever did them used cheap brake pads. He said it was safe to drive and suggested that I don't replace them as long as the noise didn't bother me. He didn't even charge me for the inspection. The next time my brakes need changing I am definitely coming here.

Real people's. Honest...you can rely everything. . Trusted the whole crew!!! Soooo glad my fren Paolo recommend me to this auto shop! !!GOBLESS MORE POWER TO YOUR BUSINESS! !!AMEN

Alvin has earned the trust and respect of many people including mine and my husband's. He's very honest and doesn't try to nickel-and-dime you. Highly recommend!

My review is based on service and oil change. My car was alerting me that my engine oil pressure is low, more so today than any day. So called around and see if there's anything available. When I called, they were willing to accommodate me. First time coming here, so was alittle lost, but when I got there, I was greeted warmly. Told them my problem, I didn't have to ask, but they checked the surroundings of the engine and found them to be ok and there's no leak. They even told me that a regular engine oil will be good enough, which all the other places I've been to for the past 10years failed to tell me. They also made suggestion about my blades. With all things done, I didn't break my bank. Hard to find honest businesses nowadays. Overall experience was superb!

Excellent service and excellent work for affordable prices! Had some trouble with my Toyota Tacoma awhile back (check engine light was on and kept stalling when I would start it), dropped it off without an appointment and was fixed in a few days. They did a full analysis of the truck and found some additional problems that they rated in terms of importance and I had them fix a few other things as well. Best part - a month or say later the same problem was happening so I took it back and not only did they fix it for free (turns out the new part was faulty), but Anthony (love him!) kept the truck a few extra days to drive it and make sure all problems were resolved as he didn't want me to break down on the highway or in the city (I have a long commute). Excellent work and dedication to service - cannot give a high enough recommendation!